Our office will be closing on Friday 23 December 2016 at 4.30pm and will re-open on Tuesday 3 January 2017 at 9am. Between these times support will still be available via email at firstname.lastname@example.org or directly within the portal.
All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.
Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.
We wish you all the very best for the festive season and look forward to seeing you all in 2017. Thank you for your continued business.