Lady holding iphone

Why have a business phone number

Are you still using your mobile to make and receive business phone calls? Even if you’re a sole trader, there are many downsides to only having a mobile number; from not looking professional to being unable to separate your personal and work life, it may be worth considering investing in a dedicated business phone number

We know what you’re thinking – surely a phone number is costly and requires a landline? Not ideal if you don’t want to be tied to a desk all day! However, the near-universal availability of the internet (either over wifi, 3G, or 4G) in the UK has enabled internet phone service providers like Nimvelo to offer cost-effective domestic phone numbers that can be routed to wherever you like, whenever you like. So if you’re in the office in the morning but out and about all afternoon, your phone number can stay with you all day!

Finding yourself a business number may not be high on your list of priorities but it’s something that needs to be considered to help your business establish itself. Here are some reasons why it’s something you should think about sooner rather than later…

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Red telephone box at winter

Christmas 2018 opening times

Our office will be closing on Monday 24 December 2018 at 5.30pm and will re-open on Wednesday 2 January 2018 at 9am. Between these times support will still be available via email at support@nimvelo.com or directly within Nimvelo Manager.

All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.

Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.

We wish you all the very best for the festive season and look forward to seeing you all in 2019.

Keero

Teams who want to do their best work, choose Keero

Keero is not just another business messaging app or task management tool; it’s a team collaboration space that has all the essentials you need in one place to collaborate and deliver outcomes.

Through our own experiences and frustrations, we have developed an understanding of how teams and small businesses really want to work in order to maximise productivity. We came to the conclusion that no one tool meets those needs – so we created Keero.

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Focus group

Focus on our focus group

A focus group is a great way to gain feedback and feelings about a certain product or service. It allows businesses to fix any issues their new offering might have before it’s released to the world.

Earlier this month we held a focus group for a brand new product that we’ve spent the past year developing. We wanted to obtain some useful information that could be used to better our service and make sure there was nothing missing that might be of value to future customers.

We’re super excited for this service to go live and for our customers (new and old) to try it out!

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Meet the Team: Charles

The latest post in our Meet the Team series features Nimvelo Founder and MD Charles, who started the company in 2010 and maintains a very hands-on role when it comes to running the business and developing our range of products and services.

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Flexible working during the World Cup

Is your team ready for the World Cup?

With the World Cup starting last week, spirits will be high for workers all over the world as they celebrate and commiserate with one another. But what does this mean for productivity in the office? How can you ensure world cup fever doesn’t completely take over and your workers stay happy and focused?

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How to quickly launch temporary phone numbers in an emergency

99% of the time, organisations will only ever need one phone number, which anyone can call and get the help or information they need. However, there are some situations where it’s useful – or even vital – to have a second number (or third, or fourth…). Here are a few examples:

  • A charity that needs a dedicated line so people can phone and donate in response to a catastrophe
  • A public body that wants to give concerned people a number to call in a crisis – for example, if there’s been a suspected terrorist attack and friends and family fear that they’ve lost someone
  • A company that’s having a PR disaster – potentially due to a product that needs recalling – and needs to give customers an easy way to get in touch and ask questions

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Using virtual phone numbers for marketing campaigns

Hey marketers! Have you ever run a campaign that required people to call a phone number, either to redeem an offer or enter a competition? Chances are these campaigns ran for a set period of time (days, weeks, or even months), and you were forced to use the main company phone number for these incoming calls.

The downside of this is that these calls are usually impossible to differentiate from ‘regular’ call traffic, and your phone lines can become a bit of a mess for the duration of the campaign. If you’re working for a company that tends to provide customer service over the phone, do you really want users that need help to be forced to wait in a queue as non-customers use the same number to enter a competition?

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