Having a virtual phone system is one thing, but knowing how to make the most out of it is a completely different story. We recently wrote about knowing what kind of business phone system was right for you – if you decided virtual was the answer, knowing how to use all its features is key to getting the most out of it.
Last August we introduced our new app for Nimvelo Phone – Communicator. This tool allows customers to make and receive calls straight from their web browser without having to download, install or configure anything.
Communicator provides managers with direct access to their team so they can monitor who is available to take calls. Businesses can manage their contacts through the phonebook, which makes it easy for them to get in touch with colleagues and customers without the hassle of finding someone’s number. Communicator is great for remote teams, as it means team members can easily make and receive calls without a dedicated business phone.
For a long time traditional landlines were the only option for businesses. The working world is constantly evolving, meaning business phone systems need to be able to keep up with the change. An increasingly popular option is virtual phone system (also known as PBX, VoIP, or cloud-based service) which work best with a good internet connection, so the technological advances that have improved availability and speed have inevitably resulted in more people using the internet to make phone calls.
There has been a lot of debate about whether cloud phone systems are better than traditional phone solutions, but it really depends on you and your business. Cloud-based systems are a lot more flexible and require far less outlay than physical landlines, although the fact they need a stable internet connection might rule them out for some companies.
Once your company is up and running, you might consider getting yourself a business phone number to give yourself that professional image. With most business phone systems you’ll find out about the generic features that all VoIP providers will have; from extensions to auto-attendants.
It’s always the small tricks that are hidden, that customers want, no, need to know about. From just checking your mailbox without having to go online, or transferring a call from a regular extension to a virtual one. We’ve got all the tips and tricks for Nimvelo Phone to make your life easier.
Having a new business phone system can be exciting, but we’re sure you can deal without the headache of having to change your phone number. As a business owner, you’ll no doubt understand the risks involved with switching from the number you’ve been using for a while; not only would you need to change any business cards, you would need to ensure all customers know you’ve recently changed numbers too. If new or existing customers struggle to get hold of you during this time, you could potentially lose out on business.
You can avoid all this stress by porting your current business phone number over to your new provider.
Innovation is key to keeping any tech company afloat. Your first big innovative idea was what started your business, but to keep it running you have to be constantly iterating and blazing a trail to ensure the ideas never run out. Innovation encourages collaboration within the business and fosters news ideas amongst the team.
Have the ideas stopped flowing in your office? Here are some tips that might encourage your team to always be on the lookout for inspiration and willing to embrace new ideas.
Over the past few years, 4G usage has grown dramatically. When we last tested how well VoIP worked over 4G, it had only recently been made available and was supported by just one provider; that is no longer the case, with the top providers all offering 4G and coverage extending across much of the country. According to Ofcom’s 2016 Communications Market Report, 4G is now available to 97.8% of UK premises.
As an internet phone service provider, we’re interested in how well VoIP works over 4G, as many of our customers require the ability to make calls over the internet when they’re out and about and away from wireless networks.