Lady holding iphone

Why have a business phone number

Are you still using your mobile to make and receive business phone calls? Even if you’re a sole trader, there are many downsides to only having a mobile number; from not looking professional to being unable to separate your personal and work life, it may be worth considering investing in a dedicated business phone number

We know what you’re thinking – surely a phone number is costly and requires a landline? Not ideal if you don’t want to be tied to a desk all day! However, the near-universal availability of the internet (either over wifi, 3G, or 4G) in the UK has enabled internet phone service providers like Nimvelo to offer cost-effective domestic phone numbers that can be routed to wherever you like, whenever you like. So if you’re in the office in the morning but out and about all afternoon, your phone number can stay with you all day!

Finding yourself a business number may not be high on your list of priorities but it’s something that needs to be considered to help your business establish itself. Here are some reasons why it’s something you should think about sooner rather than later…

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VoIP 101 - Nimvelo

VoIP 101 – Intro to internet business phone services

When starting a business there are a lot of jobs you need to tick of your checklist, from securing your domain name to hiring the first recruit. For the first few weeks you might be happy to make calls on your home landline or mobile, but you might have already figured out that it’s not the most efficient (or professional) way to do business.

Instead of going down the route of a traditional business landline, you might be interested in trying out a flexible VoIP phone service.

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Old Phone

What type of business phone system is right for you?

For a long time traditional landlines were the only option for businesses. The working world is constantly evolving, meaning business phone systems need to be able to keep up with the change. An increasingly popular option is virtual phone system (also known as PBX, VoIP, or cloud-based service) which work best with a good internet connection, so the technological advances that have improved availability and speed have inevitably resulted in more people using the internet to make phone calls.

There has been a lot of debate about whether cloud phone systems are better than traditional phone solutions, but it really depends on you and your business. Cloud-based systems are a lot more flexible and require far less outlay than physical landlines, although the fact they need a stable internet connection might rule them out for some companies.

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How well does VoIP work over 4G in 2017?

Over the past few years, 4G usage has grown dramatically. When we last tested how well VoIP worked over 4G, it had only recently been made available and was supported by just one provider; that is no longer the case, with the top providers all offering 4G and coverage extending across much of the country. According to Ofcom’s 2016 Communications Market Report, 4G is now available to 97.8% of UK premises.

As an internet phone service provider, we’re interested in how well VoIP works over 4G, as many of our customers require the ability to make calls over the internet when they’re out and about and away from wireless networks.

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remote working

SMEs weigh in on the ‘remote working’ revolution

Did you know that two thirds of UK small businesses are now using remote working as a means to save money and attract the best talent?

We recently conducted a nationwide survey of our business customers, in order to identify their most common barriers to growth. Overwhelmingly, the biggest challenge small businesses faced when looking to scale was finding and retaining customers – with over 45% ranking this as their primary concern. Perhaps not surprisingly, the results also showed that 66% of UK businesses have foregone traditional offices and instead, operate their business by hiring remote employees.

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business calls from tablet

How to make business phone calls from your iPad or tablet

Tablets have been available for more than 20 years, although most early models were cumbersome and underpowered. It wasn’t until Apple released the iPad that tablets became a serious business tool. Communication was key to their success; the iPad offered WiFi and cellular connections, which was the essential missing piece on the puzzle.

Over the last 5 years, the iPad and tablets have become commonplace in offices all over the world, complementing or replacing our laptops. If you’re stuck without a smartphone and you need to speak on the phone, you can use your iPad or tablet to make business calls with Nimvelo Phone, providing you’re connected to the internet.

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Call recording

5 things you need to know about call recording

When you answer a call using VoIP telephony, you can choose to record it to a sound file. There’s no need to click anything on your computer, and you don’t need to stick a strange little microphone on your handset. Nimvelo digitally records your calls and archives them for as long as required, giving you plenty of time to listen back and download them.

Some providers charge per minute for call recording. With Nimvelo, you can use it for free. Here are five important things you should know before you start using this handy feature.

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SMS message

Harnessing the power of SMS for marketing and support

When SMS messaging was first used back in 1992, nobody could have predicted the evolution of mobile computing. Nowadays, we rely more on mobile data networks than we do on cellular networks, and more of us are using internet telephony, rather than relying on a mobile signal.

With that in mind, you’d think that SMS messaging would have fallen out of favour. But for various reasons, consumers still love texting, and businesses still use SMS messaging to get marketing messages across. VoIP and SMS aren’t at war; in fact, they can be perfect partners.

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