What is a virtual phone number?

A virtual phone number is a real number that people can call, but that isn’t physically fixed to a landline. Whilst you might choose to have your number connect to a phone on your desk, you could also make and receive calls directly from your mobile phone for maximum flexibility. A virtual phone number essentially allows another device to function as your business phone, so customers, teammates, or suppliers can reach you on your business number - wherever you are in the world.


Once you’ve chosen your number - be it geographical (like 0121 for Birmingham), national (like 0845 or 033), or international - you simply decide whether you’d like to connect it with your desk phone or mobile, then you’re free to start making and receiving calls!

Why opt for a virtual phone number?

  • You can choose any type of number - geographical, nationwide or international - regardless of where you’re physically based
  • You won’t miss important or time-sensitive calls if you’re on the move or out of the office - the perks of the number being virtual!
  • It’s less restrictive and much cheaper than having a traditional landline system, and more professional than using your mobile number
  • Nimvelo Phone also offers all the features you’d expect from a landline system such as ring groups, extensions, and voicemail
  • You can set your number up in minutes through our online portal, which is available 24/7

UK call charges

UK Landline
Pence per minute (ex VAT)
Landline 01, 02, 03
1p
0800
Free
084x, 087x, 09x
2.5p**
** From July 2015, calls to service numbers starting 084, 087 & 09 consist of an Access Charge (above), plus a Service Charge set by the company you call. Visit ukcalling.info for details.
UK MobilesPence per minute (ex VAT)
Orange
9p
O2
9p
T Mobile
9p
Vodafone
9p
EE
9p
Three
9p
Others
20p

Feature pricing

Incoming Number
£2 / month

Virtual Extension
Free

Regular Extension
£3 / month

Ring Group
£2 / month

Auto-Attendant (IVR)
£3 / month

Call Queue
£3 / month

What do our customers think?

  • Ria Blagburn
    "As a new business, it was important for us to look established and credible so clients felt like they could trust us. This was easily achieved through a virtual phone number from Nimvelo. We chose an 0121 number because we only serve companies in the Birmingham area, and I was surprised at how easy the whole process was - we were up and running in minutes! Having a virtual phone number is cheaper than a landline, and offers us a tonne more flexibility."
    Ria Blagburn / GrowBeyond
  • Hani Bisla
    "Before I started using Nimvelo, I was using my mobile number to receive customers’ calls, which didn't look great! My friend recommended getting a virtual phone number so people wouldn't think my taxi company was untrustworthy. I wasn’t 100% sold on how it would work but the Nimvelo team helped me understand the system and had me set up and taking calls in like 5 minutes."
    Hani Bisla / A1 Taxis Ltd.