Customer Story

Nimvelo strikes a Keen partnership

With Phil Keen, Managing Director

Nimvelo provides companies all over the country with a unique alternative to traditional forms of communication, by supplying any business – regardless of its size, budget or industry – with a simple, on demand phone service. Advocating the advantages of VoIP, Nimvelo continues to educate new clients on how to make the most of IP telephony.

Keen IT Solutions is a professional IT firm, working for homes and small businesses. The company offers a no fix, no fee repair service and a tailor-made solution to a vast range of clients. Other services include website design, networking, data recovery and now VoIP communications, powered by Nimvelo.

Managing Director of Keen IT Solutions, Phil Keen, was looking for a VoIP provider that would carry out its promises; he needed a service that both his business and its clients could rely on.


Nibblr, on average, increased their productivity by 29% within the first 7 days.

Out with the old

Mr Keen said: “I needed to find a new VoIP provider, as our previous supplier lacked the service that we needed to operate our business effectively and match the high level of care that we commit to our customers.

It didn’t take long for us to realise that this was the provider for us.

“We found Nimvelo online, and it didn’t take long for us to realise that this was the provider for us. Charles [the Managing Director of Nimvelo] made a lot of promises, which he kept. Whenever we’re unsure of anything, Charles and his team are always on hand to guide us through the process, which ultimately boosts the service that we can then offer to our clients.

Nimvelo has provided Keen IT Solutions with a completely re-branded internet phone service complete with control panel and customer billing platform that it can offer to its own clients, with extremely low overheads and a superior level of support.

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