Dan - Nimvelo

Meet Team Nimvelo: Dan

A company is only ever as good as the individuals who work there – this is why we hire people who we know will do a great job of contributing to the Nimvelo mission of helping businesses to communicate. We want to introduce you to the awesome individuals behind Nimvelo, so we’ll be running a series of posts to get you acquainted with our incredible team.

First up is Dan Katri, who works on our network and support team.

Read more

Nimvelo Communicator

Everything you need to know about Nimvelo Phone Communicator

Last August we introduced our new app for Nimvelo Phone – Communicator. This tool allows customers to make and receive calls straight from their web browser without having to download, install or configure anything.  

Communicator provides managers with direct access to their team so they can monitor who is available to take calls. Businesses can manage their contacts through the phonebook, which makes it easy for them to get in touch with colleagues and customers without the hassle of finding someone’s number. Communicator is great for remote teams, as it means team members can easily make and receive calls without a dedicated business phone.

Read more

Old Phone

What type of business phone system is right for you?

For a long time traditional landlines were the only option for businesses. The working world is constantly evolving, meaning our business phone systems need to be able to keep up with the change. A virtual phone system (also known as PBX, VoIP, or cloud-based service) works best with a good internet connection, so the technological advances that have improved availability and speed have inevitably resulted in more people using the internet to make phone calls.

There has been a lot of debate about whether cloud phone systems are better than traditional hardwired on-premises solutions, but it really depends on you and your business. Cloud-based systems are a lot more flexible and require far less outlay than physical landlines, although the fact they need a stable internet connection might rule them out for some companies.

Read more

Dialling on phone

Nimvelo Phone: 5 tricks you probably didn’t know about

Once your company is up and running, you might consider getting yourself a business phone number to give yourself that professional image. With most business phone systems you’ll find out about the generic features that all VoIP providers will have; from extensions to auto-attendants.

It’s always the small tricks that are hidden, that customers want, no, need to know about. From just checking your mailbox without having to go online, or transferring a call from a regular extension to a virtual one. We’ve got all the tips and tricks for Nimvelo Phone to make your life easier.

Read more

man holding business phone

Keeping your business phone number

Having a new business phone system can be exciting, but we’re sure you can deal without the headache of having to change your phone number. As a business owner, you’ll no doubt understand the risks involved with switching from the number you’ve been using for a while; not only would you need to change any business cards, you would need to ensure all customers know you’ve recently changed numbers too. If new or existing customers struggle to get hold of you during this time, you could potentially lose out on business.

You can avoid all this stress by porting your current business phone number over to your new provider.

Read more

Light bulb - innovation

Keeping ideas alive in the office

Innovation is key to keeping any tech company afloat. Your first big innovative idea was what started your business, but to keep it running you have to be constantly iterating and blazing a trail to ensure the ideas never run out. Innovation encourages collaboration within the business and fosters news ideas amongst the team.

Have the ideas stopped flowing in your office? Here are some tips that might encourage your team to always be on the lookout for inspiration and willing to embrace new ideas.

Read more