Keep up to date with Nimvelo’s new Status page

We always try and be as transparent as possible with our customers, which is why we’ve recently given our service status page a bit of an overhaul. The page now includes scheduled maintenance updates as well as historical uptime data.

Our main goal with this is to keep everyone in the loop regarding system uptime and planned maintenance to ensure customers experience minimal disruption to their service.

You’ll be able to subscribe to updates via email, SMS, twitter or RSS feed. Which means you’ll always be kept up to date with what’s going on and if there’s any issues you need to be aware of.

iphone and open book

Generate your own remote working policy

If you’ve decided that you’d like to let your employees work remotely, it’s important to consider the logistics behind this. If you’re still not 100% remote working is right for your business? Take a look at our checklist to see if you’re ready to take the leap. Whilst the easiest option might be to simply allow people to work from home as and when they want to, this won’t work for all businesses, and can often raise more questions than you’d expect.

Creating a remote working policy will remove ambiguity, set expectations, and answer any questions your employee has. As with all company documents, a remote working policy also acts as a clear source that can be referred back to if there are ever any issues.

Read more

The business case for remote working

Remote working has become increasingly popular over the past few years. This change in the way people work has largely been driven by the realisation that more flexibility can lead to increased productivity and morale. According to a study by TINYpulse, employees who work remotely seem to be happier than those who don’t, and also feel like they are more valued by their employer.

If you feel sceptical about the idea of letting your staff work from home, you might be pleasantly surprised with what your team can accomplish away from the office. A recent survey by Powwownow shows that 67% of employees wish they were offered remote working, giving them the flexibility to get more done. A common misconception about remote workers is that they sit at home all day slacking off, whereas the opposite is true: staff that work from home are often more engaged and productive.

Read more

Woman working remotely

Is remote working right for you?

Picture the scenario: you’re running your business from your office just like you’ve always done, but your team are showing signs of discontent. You’ve just lost one of your most productive team members to a competitor, with their exit interview revealing that they weren’t happy about having to come into the office every single day. You can feel the beginnings of a shifting dynamic; whether you’re at work or down the pub with a hard-earned drink, people are talking about remote working.

Perhaps you’re feeling under pressure to allow your own employees to work from home (or a trendy co-working space in Bali), but you’re cautious about the impact on your business. Don’t worry – you’re not alone! We speak to entrepreneurs all day long and found that many share the same fears, so we’ve put together a few posts and resources for business owners who are considering letting their team work remotely.

Read more

Red telephone box at winter

Christmas 2017 opening times

Our office will be closing on Friday 22 December 2016 at 5.30pm and will re-open on Tuesday 2 January 2018 at 9am. Between these times support will still be available via email at or directly within Nimvelo Manager.

All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.

Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.

We wish you all the very best for the festive season and look forward to seeing you all in 2018. Thank you for your continued business.

dialling on mobile

Why more SMEs are opting for a virtual phone number

Traditional landlines have long been the primary option for businesses wanting to look professional with a business phone number. However, since the introduction of VoIP and cloud-based phone systems, more and more SMEs are choosing to have a virtual phone number.

Although traditional landlines can be more reliable (and therefore often the obvious choice), internet connectivity has become so omnipresent that more and more companies are switching to virtual phone systems as they’re generally more flexible and cost-effective.
Read more

VoIP 101 - Nimvelo

VoIP 101 – Intro to internet business phone services

When starting a business there are a lot of jobs you need to tick of your checklist, from securing your domain name to hiring the first recruit. For the first few weeks you might be happy to make calls on your home landline or mobile, but you might have already figured out that it’s not the most efficient (or professional) way to do business.

Instead of going down the route of a traditional business landline, you might be interested in trying out a flexible VoIP phone service.

Read more