Red telephone box at winter

Christmas 2018 opening times

Our office will be closing on Monday 24 December 2018 at 5.30pm and will re-open on Wednesday 2 January 2018 at 9am. Between these times support will still be available via email at support@nimvelo.com or directly within Nimvelo Manager.

All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.

Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.

We wish you all the very best for the festive season and look forward to seeing you all in 2019.

Keero

Teams who want to do their best work, choose Keero

Keero is not just another business messaging app or task management tool; it’s a team collaboration space that has all the essentials you need in one place to collaborate and deliver outcomes.

Through our own experiences and frustrations, we have developed an understanding of how teams and small businesses really want to work in order to maximise productivity. We came to the conclusion that no one tool meets those needs – so we created Keero.

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Focus group

Focus on our focus group

A focus group is a great way to gain feedback and feelings about a certain product or service. It allows businesses to fix any issues their new offering might have before it’s released to the world.

Earlier this month we held a focus group for a brand new product that we’ve spent the past year developing. We wanted to obtain some useful information that could be used to better our service and make sure there was nothing missing that might be of value to future customers.

We’re super excited for this service to go live and for our customers (new and old) to try it out!

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Meet the Team: Charles

The latest post in our Meet the Team series features Nimvelo Founder and MD Charles, who started the company in 2010 and maintains a very hands-on role when it comes to running the business and developing our range of products and services.

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Ethan hard at work

My week with Nimvelo: Ethan

Hi! I’m Ethan and this week (25th-29th June 2018) I’ve been doing work experience at Nimvelo. I’ve really enjoyed the experience and gotten to know the team quite well. They’re all very friendly and were happy to accept me into the workplace for the week. I have partaken in many different tasks, from working with Sabrina on the marketing, to coding with Adam and Josh. Here’s how my week panned out. Read more

How to choose an internet phone system provider

This post was written by Ethan, who joined us for work experience in June 2018.

An internet phone system provides a hassle-free way to make calls between employees and to your customers for a small fee. There are a lot of different providers on the market, and so choosing the right one for you can prove to be very difficult. This post will help you decide on the best internet phone provider for your business.

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Flexible working during the World Cup

Is your team ready for the World Cup?

With the World Cup starting last week, spirits will be high for workers all over the world as they celebrate and commiserate with one another. But what does this mean for productivity in the office? How can you ensure world cup fever doesn’t completely take over and your workers stay happy and focused?

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How to quickly launch temporary phone numbers in an emergency

99% of the time, organisations will only ever need one phone number, which anyone can call and get the help or information they need. However, there are some situations where it’s useful – or even vital – to have a second number (or third, or fourth…). Here are a few examples:

  • A charity that needs a dedicated line so people can phone and donate in response to a catastrophe
  • A public body that wants to give concerned people a number to call in a crisis – for example, if there’s been a suspected terrorist attack and friends and family fear that they’ve lost someone
  • A company that’s having a PR disaster – potentially due to a product that needs recalling – and needs to give customers an easy way to get in touch and ask questions

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