dialling on mobile

Why more SMEs are opting for a virtual phone number

Traditional landlines have long been the primary option for businesses wanting to look professional with a business phone number. However, since the introduction of VoIP and cloud-based phone systems, more and more SMEs are choosing to have a virtual phone number.

Although traditional landlines can be more reliable (and therefore often the obvious choice), internet connectivity has become so omnipresent that more and more companies are switching to virtual phone systems as they’re generally more flexible and cost-effective. Read more

Old Phone

What type of business phone system is right for you?

For a long time traditional landlines were the only option for businesses. The working world is constantly evolving, meaning business phone systems need to be able to keep up with the change. An increasingly popular option is virtual phone system (also known as PBX, VoIP, or cloud-based service) which work best with a good internet connection, so the technological advances that have improved availability and speed have inevitably resulted in more people using the internet to make phone calls.

There has been a lot of debate about whether cloud phone systems are better than traditional phone solutions, but it really depends on you and your business. Cloud-based systems are a lot more flexible and require far less outlay than physical landlines, although the fact they need a stable internet connection might rule them out for some companies.

Read more

man holding business phone

Keeping your business phone number

Having a new business phone system can be exciting, but we’re sure you can deal without the headache of having to change your phone number. As a business owner, you’ll no doubt understand the risks involved with switching from the number you’ve been using for a while; not only would you need to change any business cards, you would need to ensure all customers know you’ve recently changed numbers too. If new or existing customers struggle to get hold of you during this time, you could potentially lose out on business.

You can avoid all this stress by porting your current business phone number over to your new provider.

Read more

Light bulb - innovation

Keeping ideas alive in the office

Innovation is key to keeping any tech company afloat. Your first big innovative idea was what started your business, but to keep it running you have to be constantly iterating and blazing a trail to ensure the ideas never run out. Innovation encourages collaboration within the business and fosters news ideas amongst the team.

Have the ideas stopped flowing in your office? Here are some tips that might encourage your team to always be on the lookout for inspiration and willing to embrace new ideas.

Read more

essentials tools for working from home

5 essential tools to help you work remotely

More and more businesses are coming round to the idea of letting their teams work remotely, as they realise that more flexibility can lead to increased productivity and morale. We’ve put together a list of tools that we believe are driving remote companies and making it easier for teams to communicate without having to be in the office every day.

Read more

Handling customer support in small teams

Handling customer support in small teams

When starting a business, most entrepreneurs have to deal with all aspects of managing the company. This can encompass a wide range of tasks, from HR, to marketing, to carrying out customer support. It’s likely that you’ll be a little overwhelmed with all the work you have to do, but you need to ensure your customers never feel neglected.

In many small businesses, customer support is the responsibility of each and every team member. There might be times where you’ve got so many customer support calls that it seems like your small team can’t handle it, but advancements in technology have made it easier for small teams to handle customer support without any issues.

Read more

How to write a one-page business plan

How to write a one-page business plan

Have you been putting off writing your business plan? Well, more than likely you’re not the only one. Most entrepreneurs believe it to be an intimidating job, so they delay working on it for as long as possible. Although it seems daunting, it can actually be quite easy, especially if you stick to a one-page business plan.

There’s no longer any need to have a 30-page business plan when you can easily simplify your business concept into one page. Investors don’t have a lot of time to read over a lot of information, so if you’re seeking funding for your product or service, potential backers need to be able to see everything on one page.

Read more