Red telephone box at winter

Christmas 2018 opening times

Our office will be closing on Monday 24 December 2018 at 5.30pm and will re-open on Wednesday 2 January 2018 at 9am. Between these times support will still be available via email at support@nimvelo.com or directly within Nimvelo Manager.

All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.

Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.

We wish you all the very best for the festive season and look forward to seeing you all in 2019.

Focus group

Focus on our focus group

A focus group is a great way to gain feedback and feelings about a certain product or service. It allows businesses to fix any issues their new offering might have before it’s released to the world.

Earlier this month we held a focus group for a brand new product that we’ve spent the past year developing. We wanted to obtain some useful information that could be used to better our service and make sure there was nothing missing that might be of value to future customers.

We’re super excited for this service to go live and for our customers (new and old) to try it out!

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Meet the Team: Charles

The latest post in our Meet the Team series features Nimvelo Founder and MD Charles, who started the company in 2010 and maintains a very hands-on role when it comes to running the business and developing our range of products and services.

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Ethan hard at work

My week with Nimvelo: Ethan

Hi! I’m Ethan and this week (25th-29th June 2018) I’ve been doing work experience at Nimvelo. I’ve really enjoyed the experience and gotten to know the team quite well. They’re all very friendly and were happy to accept me into the workplace for the week. I have partaken in many different tasks, from working with Sabrina on the marketing, to coding with Adam and Josh. Here’s how my week panned out. Read more

Keep up to date with Nimvelo’s new Status page

We always try and be as transparent as possible with our customers, which is why we’ve recently given our service status page a bit of an overhaul. The page now includes scheduled maintenance updates as well as historical uptime data.

Our main goal with this is to keep everyone in the loop regarding system uptime and planned maintenance to ensure customers experience minimal disruption to their service.

You’ll be able to subscribe to updates via email, SMS, twitter or RSS feed. Which means you’ll always be kept up to date with what’s going on and if there’s any issues you need to be aware of.

Red telephone box at winter

Christmas 2017 opening times

Our office will be closing on Friday 22 December 2016 at 5.30pm and will re-open on Tuesday 2 January 2018 at 9am. Between these times support will still be available via email at support@nimvelo.com or directly within Nimvelo Manager.

All systems will be monitored around the clock and our support staff will be on hand to deal with any urgent requests via the support centre, or by email throughout.

Please note: support outside of office hours is available for faults and service affecting issues only. Please describe the issue as clearly as possible to help us deal with your request promptly and efficiently.

We wish you all the very best for the festive season and look forward to seeing you all in 2018. Thank you for your continued business.

David - Nimvelo

Meet the Team: David

Our latest Meet the Team post features David, who works as a system engineer here at Nimvelo. David constantly checks over the servers and existing networks to ensure nothing goes wrong for our customers.

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Sabrina - Nimvelo

Meet the Team: Sabrina

Our next Meet the Team post features Sabrina, who works on Nimvelo’s online and offline marketing efforts. Whether writing the latest blog post or tweeting away on Twitter, Sabrina loves creating engaging content and connecting with our customers.

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