Want a Manchester phone number? Or London? Or Birmingham? You can choose numbers from just about anywhere and it doesn’t matter where you actually are. If you want an 03 or 08 number instead, or even an international number, we can do that too.
Already have a number with another provider? We can usually transfer it over within 7-10 days.
Add extensions for each of your team members, then invite them to download the softphone app onto each of their devices. Once added, they’ll be able to start making and receiving calls right away.
Decide who should answer calls and how long callers should wait – the simplest option is to send calls directly to one of the extensions added previously.
Optionally, use a group or queue to ring multiple extensions at the same time, or even a menu to provide the caller with a list of options to get them to the right place first time.
By using one of the softphone apps or our browser-based phone, Communicator, you’ll be ready to start making and receiving calls in minutes.
If you prefer to use a physical desk phone, we supply a range of handsets which arrive pre-configured and ready to go, out of the box.
See who’s making and receiving calls as they happen. Calls are rated in real-time, so you’ll always know what you’re spending and where.
Use our pre-built charts to visualise your call data, or build your own charts and dashboards to meet your exact needs.
See how many callers are waiting, how long they’ve waited, and more. With conditional formatting, you’ll be able to highlight issues before they affect your business.
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