Communication for agile teams

Talk to your customers as a team, no matter where you are in the world.

Make and receive calls from anywhere

Nimvelo Phone is entirely cloud-based, so there's no on-site equipment to buy, no ugly cabling to install, and you're not tied to a single location. It also makes setup a breeze - so you can be up and running in minutes, not days.

Choose a number

Look the business

Want a Manchester phone number? Or London? Or Birmingham? You can choose numbers from just about anywhere and it doesn’t matter where you actually are. If you want an 03 or 08 number instead, or even an international number, we can do that too.

Already have a number with another provider? We can usually transfer it over within 7-10 days.

Add extensions

Connect your team

Add extensions for each of your team members, then invite them to download the softphone app onto each of their devices. Once added, they’ll be able to start making and receiving calls right away.

Setup call routing

Get callers to the right place

Decide who should answer calls and how long callers should wait – the simplest option is to send calls directly to one of the extensions added previously.

Optionally, use a group or queue to ring multiple extensions at the same time, or even a menu to provide the caller with a list of options to get them to the right place first time.

Start saying hello

No hassle. No fuss.

By using one of the softphone apps or our browser-based phone, Communicator, you’ll be ready to start making and receiving calls in minutes.

If you prefer to use a physical desk phone, we supply a range of handsets which arrive pre-configured and ready to go, out of the box.

Track team performance and costs in real-time

Real-time activity logs

See who’s making and receiving calls as they happen. Calls are rated in real-time, so you’ll always know what you’re spending and where.

Powerful call analytics

Use our pre-built charts to visualise your call data, or build your own charts and dashboards to meet your exact needs.

Live dashboards

See how many callers are waiting, how long they’ve waited, and more. With conditional formatting, you’ll be able to highlight issues before they affect your business.

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