Pricing Plans

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Recommended

Pay as you go

Unlimited

£5.00

monthly per user

£15.00

monthly per user

Phone number

Phone number

Phone number

All Nimvelo Phone features (including IVR, ring groups and call recording)

All Nimvelo Phone features (including IVR, ring groups and call recording)

All Nimvelo Phone features (including IVR, ring groups and call recording)

Unlimited inbound calls

Unlimited inbound calls

Unlimited inbound calls

Outbound UK landline calls

Outbound UK landline calls

1p / minute

Outbound UK landline calls

Unlimited

Outbound UK mobile calls*

Outbound UK mobile calls*

From 6p / minute

Outbound UK mobile calls*

Unlimited

No set up fee

No set up fee

No set up fee

Access to Analytics

Access to Analytics

Access to Analytics

Access to Communicator

Access to Communicator

Access to Communicator

Unlimited storage

Unlimited storage

Unlimited storage

International calls

International calls

From 1p / min

International calls

From 1p / min

SMS

SMS

6p / message

SMS

6p / message

Additional numbers

Additional numbers

£2 / month

Additional numbers

£2 / month

*Outbound UK Mobile calls refers to the major UK MNOs; O2, Vodafone, EE, Three (H3G) and respective MVNOs, some other ‘mobile’ network destinations may be charged at higher rates.

Call Cost Calculator

Check our standard call rates below. Enter the number you want to call, and we’ll give you the price.

Calls within our network are free, anywhere in the world. Calls billed by the second with a minimum duration of 20 seconds.

All prices exclude VAT.

International call rates

Nimvelo Phone allows calls to over 170 countries, starting at just 1p per minute. Inbound calls from anywhere in the world are included in your plan (except where you've opted for a toll-free/freephone number).

See international call rates

Nimvelo Phone FAQ

  • Is there a free trial?

    Any features you add when you sign up will be free until the end of the month. You will then be billed on the 1st of each month thereafter. If you decide not to continue with all or part of the service, simply remove the unwanted features and you won't be charged.

  • What about calls?

    You will normally need to pay for the calls you make by purchasing calling credit in advance. We believe you should be able to try before you buy, so your new account will come with £2 (around 30 minutes) credit for you to use during your trial, for unlimited users your unlimited calls won't begin until the trial ends. Please note that you cannot make international calls during your trial.

  • Is there a minimum commitment?

    Absolutely not. Nimvelo Phone is a month-to-month service. There's no contract or long term obligation. You are billed on a monthly basis for the features you have added and if you remove them you will not be billed again.

  • How easy is it to move from our current provider to you?

    We'll work with you to ensure your migration is as seamless as possible, even helping to optimise your new system so it’s more efficient than your existing setup. We’ve ported thousands of numbers so we’re well-versed in handling migrations.

  • It relies on an internet connection - what if this isn’t available?

    If your internet connection is unavailable for any reason, we can forward calls automatically to your regular landline or mobile number. Each extension user can configure their own failover number, so your team can continue to answer calls in the same way as normal.

    * Please note that forwarding out of the system creates a new outgoing call and may incur additional charges, depending on your plan.

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