In today’s uncertain economy, as well as the lightning speed of today’s commerce, a small business needs every advantage it can acquire. For these reasons, and many others, more and more small businesses are turning to voice over internet protocol (VoIP) technology in an effort to put the latest in technology to work for their company.
Perhaps the most attractive feature of VoIP for a small business is the cost saving. Unlike landline and mobile services, phone calls are made over an existing internet connection and this has become a significant factor as to why many small businesses are switching to a VoIP service. The technology is handled by their VoIP provider which produces savings with regard to not having to install or maintain any additional lines, cables, or wiring.
While the small business owner needs to educate themselves with regard to the use of the technology and how it works, there really are no special skills required to operate a VoIP phone system.
Other considerations for a small business is that they can, in many cases, have access to local area codes from all around the world. This prevents their clients, and others, from having to pay for a long distance call. Again, the savings begin to add up both for the small business and their customers.
The features of a VoIP service also include call forwarding, call waiting, voicemail and many other call handling features. Considering the speed at which business moves today, many small businesses are evaluating, and in many cases switching to, VoIP technology to gain that needed edge on their competition.