Having a virtual phone system is one thing, but knowing how to make the most out of it is a completely different story. We recently wrote about knowing what kind of business phone system was right for you – if you decided virtual was the answer, knowing how to use all its features is key to getting the most out of it.
Last August we introduced our new app for Nimvelo Phone – Communicator. This tool allows customers to make and receive calls straight from their web browser without having to download, install or configure anything.
Communicator provides managers with direct access to their team so they can monitor who is available to take calls. Businesses can manage their contacts through the phonebook, which makes it easy for them to get in touch with colleagues and customers without the hassle of finding someone’s number. Communicator is great for remote teams, as it means team members can easily make and receive calls without a dedicated business phone.
For a long time traditional landlines were the only option for businesses. The working world is constantly evolving, meaning business phone systems need to be able to keep up with the change. An increasingly popular option is virtual phone system (also known as PBX, VoIP, or cloud-based service) which work best with a good internet connection, so the technological advances that have improved availability and speed have inevitably resulted in more people using the internet to make phone calls.
There has been a lot of debate about whether cloud phone systems are better than traditional phone solutions, but it really depends on you and your business. Cloud-based systems are a lot more flexible and require far less outlay than physical landlines, although the fact they need a stable internet connection might rule them out for some companies.
Once your company is up and running, you might consider getting yourself a business phone number to give yourself that professional image. With most business phone systems you’ll find out about the generic features that all VoIP providers will have; from extensions to auto-attendants.
It’s always the small tricks that are hidden, that customers want, no, need to know about. From just checking your mailbox without having to go online, or transferring a call from a regular extension to a virtual one. We’ve got all the tips and tricks for Nimvelo Phone to make your life easier.
Teamwork in the office enables individuals to get to know each other and become more familiar with their fellow team members’ style of working. Working effectively as part of a team builds morale, fosters a sense of community and is vital for making sure your business delivers top quality products or services.
Last week we headed down to London to exhibit at The Business Show. This was a first-time experience for us and we had no idea what to expect. We didn’t know whether we had enough leaflets (we actually had more than enough) or whether people would stop by long enough to have a quick chat with us (don’t worry, they did). Regardless of what we expected, we came out with a lot of knowledge that can help us in the future.